About – Trumpet

Trumpet, Inc.

Workflow efficiency is at the heart of everything we do

Enjoy the way you work

What’s your firm’s purpose? At Trumpet, we want the time we spend at work to matter. Our focus on streamlining and automating work is about more than creating value for your firm or even your clients, it’s about making the world a better place to work. We’re committed to creating a positive work environment for everyone – inside Trumpet, and where you work, too. We truly believe that life is better for everyone when people are engaged and happy at work.

When we make our clients more efficient they get to focus on more impactful and meaningful work. They’re not just getting more done – they avoid the frustration and futility of errors and extra steps. Focusing on what is most important is truly more fulfilling. Simply put, enjoying the way you work matters.

We make technology work the way you do.

We’ve held over one hundred in-depth interviews with professionals like you, across a range of industries. What we’ve found is that every organization suffers from relying on too many software systems to get their work done; that those systems don’t work well together; and they’re missing important features that would save people time and keep work running smoothly. We’ve learned that replacing systems is a costly disruption, and that no single system could ever meet every need in every firm – because everyone works differently.

Trumpet gets technology out of your way, to keep work flowing. No more simple tasks that take up hours at a time. Software bots can do those. No more data entry to work around poor integration. We automate tasks within your existing systems. You get all the data, files, and facts where you need them, so that you can make decisions quickly and give the clients the service they deserve.

How Trumpet hits the high notes

Fast, friendly support

We’re a responsive technology partner you can count on. Our client service survey responses place Trumpet in the top tier of exceptional client service delivery among professional service firms. We can’t wait for you to experience what “Trumpet Class Service” feels like.

Workflow and task automation

Don’t let inefficient, manual work limit your growth and profitability. We straighten out any cumbersome workflow processes slowing your teams down. Then we go beyond automatically assigning tasks. We create software bots that execute tasks inside your software systems. When your people delegate their mundane tasks to automation, your teams can do more of what matters, and your firm can focus on growth.

First principles consulting

We listen to what is and what isn’t working in your organization, and we find the root causes of inefficiency through first principles consulting. We cut away the extra steps that have built up while your team has been focused on getting work out the door. Then we automate any tasks preventing you from doing your best work or blocking the results your organization needs to achieve. Your teams will do their best work, faster than ever.

Trusted partner relationships

Trumpet does more than implement software. “More than 1,000 professional service firms work with Trumpet” as their trusted partner in automating and optimizing workflow. We speak the languages of technology, workflow, operations, and deep integration. We’re here to create a lasting partnership around improving the way your firm actually works. Join our customers who have seen their workflows improve, their businesses evolve, and their impact deepen.

Meet the team

Kevin Day

Kevin Day

Co-founder, President

Kevin excels at creating barely-contained chaos. Kevin's specialty is thinking about things sideways, and coming up with non-obvious, yet beautiful solutions to challenges. When he's not busy helping the Trumpet team innovate, Kevin enjoys taking long (really long) mountain bike rides and playing basketball with his family. He's also crazy tall.
Ryan Detlaff

Ryan Detlaff

CEO

As CEO, Ryan leads the Trumpet team with a strong connection to our purpose, fueling the company’s vision, strategy and growth. His passion for technology and a background in finance are what brought him to Trumpet but his analytical nature is what made him thrive. Ryan is a graduate from Arizona State University, where he studied Finance. Before joining Trumpet, he was Manager of Investment Operations at Versant Capital Management, Inc. When he’s not solving the world’s business problems or leading the Trumpet team, Ryan enjoys sports, the outdoors, and spending time on his family farm in North Dakota. He also serves as Vice Chair of the Board of Young Professionals at Gabriel’s Angels – a non-profit focused on inspiring confidence, compassion and best behaviors in at-risk children through pet therapy. Ryan spends his spare time playing softball, playing football, golfing and bowling (and has even bowled two 300 games!).
Tia Geurts

Tia Geurts

VP, People & Operations

Tia is our VP of People and Operations. She's been a part of the Trumpet team since 2006. Tia and Trumpet share a mutual love for helping people enjoy the way they work. She loves designing internal processes, tools and strategies to help us better serve our customers, and creating an engaging work environment in which all Trumpeters can thrive. Tia is "mostly" an Arizona native and proud ASU Sun Devil and Green Bay Packer fan.  She loves to travel and is always dreaming about that next destination - 23 countries, 32 states and counting!  She and her husband Matt live in the heart of Phoenix with their adorable toddler, Evan, and their large and lovable mutt, Lacy. They are excited to welcome another little boy into the world in January 2020!
Joanne Day

Joanne Day

Co-founder, Director of Innovation

Jo loves learning about interesting problems and how people are solving them. Jo is well known for connecting people and ideas and is a great catalyst (moo!) to change. Where some people see the world through rose-colored glasses, Jo sees the world through processes. When Jo isn't hanging out with her family, Jo's favorite hobbies are being anywhere outdoors and coming up with new business ideas – just for fun!
Roger Lay

Roger Lay

Director of Business Development

Roger spent 30+ years building tech startups, primarily helping founders develop the market-facing side of their company. This included developing and executing initial go-to-market strategies, gaining initial market traction and building out successful sales, marketing and customer success teams. Three of Roger’s companies specialized in business process automation (such as RPA), which lead to his current position with Trumpet. After serving his time in the Marine Corps, Roger became a dirt biker and an avid Ice Hockey fan. A “citizen of the world”, Roger enjoys global travel and experiencing new cultures, having visited 5 of the 7 continents. Bucket list: 2 more continents!
Theo Kipnis

Theo Kipnis

Commercialization Strategist

Theo is a commercialization strategist with over 25 years of experience driving marketing and sales efforts for technology companies. He has created and executed successful marketing plans, researched new technologies, written commercialization plans instrumental in securing business funding, led branding and messaging efforts for new and ongoing businesses, authored verbal and visual communications across print, video, and web media, and helped dozens of entrepreneurs to create or improve their business plans and start-up pitches. He is an avid fan of music and art, is inexhaustingly social, loves to run and exercise, travels for concerts, writes, and enjoys cooking for his teenage children, his fiancée, and his friends.
Shannon Bickmore

Shannon Bickmore

Director of Customer Success

Shannon has a passion for puzzles and loves a good challenge. She joined the Trumpet team at the start of 2016 with an enthusiastic drive for providing excellent customer support. Shannon is responsible for ensuring that every customer we serve receives a Trumpet Class Experience. Shannon is a proud mother of three (…cats), and likes relaxing after work by watching Star Trek or playing video games with her husband Derek on their custom-built gaming PCs (no, she's not ashamed to call herself a nerd). Shannon also loves traveling to enjoy nature and meet new people.
Angela Haubert

Angela Haubert

Channel Manager and Sales Executive

Angela joins our team with a natural curiosity. Ever since she was little, she always wondered how things operated and why things were made the way there were. Luckily she had parents who helped foster this wonder of the world and allowed her to explore everything, including taking apart a graphing calculator in the 5th grade. This curiosity has allowed her to work in many industries and gain quite a diverse background before coming to Trumpet. She is able to work with people to figure out what an issue may be and to offer creative solutions. This curiosity helps her understand a client’s needs and she loves to make what may seem impossible, happen. She enjoys learning about the world around her, doing puzzles, reading almost anything, spending time with her family and friends (no matter where they may be) and hanging out with the dog.
Andrea Krakower

Andrea Krakower

Senior Project Manager and Product Manager

Andrea brings over a decade of advisor consulting and project management experience to Trumpet and serves as our lead trainer. She skillfully navigates clients through the process of adopting new technology, revolutionizes firms by listening to their pain points and steers them through workflow processes and procedures to find efficiency and improvements. Andrea's cheerful, dynamic approach (fueled by gallons of Coca-Cola) injects a shot of adrenaline for technology junkies, and for those less tech savvy or reluctant adopters, transforms them into skillful users. She's an avid sports fan and University of Missouri alum (M-I-Z-Z-O-U!).
Emma Stobbs

Emma Stobbs

Operations Manager

Emma brings stellar customer service and operations experience as Trumpet's Operations Manager.  Fun-loving and to-the-point, her attention to detail and follow through make her well equipped to ensure a top-notch Trumpet experience. Emma loves to travel and be with friends and family but nothing beats a day at home running around with her kids, working on house projects, or cooking with her husband. She lives in Phoenix with her husband, two daughters, and their two dogs.
Jackie Saltamachia

Jackie Saltamachia

Account Manager

Jackie traded snowy winters on the east coast for beautiful Arizona "because you can't shovel sunshine!" She is a natural born problem-solver that loves connecting the dots. She thrives in a fast-paced environment and puts her communication super powers to use in order to ensure the best customer experience possible. Outside of work, Jackie loves to be outside hiking, biking and camping. She also finds time for her first love (ice hockey) and her Little Sister (in the Big Brothers Big Sisters program).
Dan White

Dan White

RPA Developer and Support Manager

Dan spent his entire life in Virginia Beach, VA until he was lured to the desert of Phoenix to work for Trumpet in the Spring of 2013. He received his BS in Computer Science from Old Dominion University and has been in software development, systems management, and software support roles since the Kansas City Royals won the World Series (the first time). His current role as an RPA Developer allows him to use his years of software experience to utilize cutting edge technologies to reduce pain and stress for our clients by automating time-consuming processes and tasks that can be repetitive and error prone, which leaves them to be more efficient and enjoy the way they work. Additionally, his role as Support Manager allows him to do a few of his very favorite things – solving problems, helping people, and working with some very cool and talented folks. Dan describes himself as “A disciple of Christ, a husband, a father, and an amateur guitar player who always has a movie quote handy.”
Ryan Ames

Ryan Ames

Customer Support Specialist

Ryan cannot get enough of a good mystery, be it a classic whodunnit or a challenging puzzle. He brings that same passion to Trumpet by hunting down the correct solutions for our clients. He is at his best when he is learning something new and able to share that knowledge with others. Ryan grew up in the shadow of Mt. Rainier and developed a love for all things outdoors. He received his bachelor’s degree from Brigham Young University. When not hard at work supporting Trumpet's clients, Ryan spends his time with his wife and 2 kids - with one more on the way, gaming (board and video) with his friends, and dabbles as a writer.
Mariann Leavitt

Mariann Leavitt

Client Service and Office Administrator

Mariann is a graduate of Arizona State University. Go Sun Devils!  She was originally born in Hungary and immigrated with her family to the United States of America when she was young.  Prior to moving to Phoenix, Arizona, she lived in St. Louis, Missouri, and also attended St. Louis University for the first two years of her college career.  She speaks Hungarian and at times has a unique accent often associated with the East Coast states. Mariann is very passionate in being detail oriented and analytical.  Her thought process brings superior customer service to the Trumpet team.  She enjoys spending time watching her son race in swim meets and relaxing with her husband watching Sci-Fi movies.  She also enjoys being the director of Children’s Ministry at her church.  The wildest member of her family is her cat, MJ.  She was an abandoned cat that picked her family two years ago and now she is the queen of our house.
Carin Mehling

Carin Mehling

Accounting

Carin (kuh-RINN) is a Silicon Valley native and a second-generation bookkeeper, who grew up categorizing and counting things. It may seem like an unlikely juxtaposition, but Carin combines no-nonsense pragmatism with creativity and passion in the same way she hates mornings but loves breakfast. When she's not working from her home office, her insatiable curiosity leads her to a variety of interests - from learning a new language (currently Korean!), to DIY projects, to travel. As an accountant, teammate or friend, she has a tenacious, mama-bear quality about her that lets you know she’s looking out for you.

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